At Mile High Paragliding, we will manage every part of your tandem experience flight with us. You select the date of your choice when you book online, and we will then send you all of the relevant information about the experience so that you know what to expect and bring on the day.
Paragliding is a weather dependent sport, so we will be at the mercy of the very changeable British weather. We check the weather every day and will let you know as soon as possible if we think that we cannot complete your flight as planned. If we need to change the site or timings of the flight, we will send the details via SMS text to the primary phone number on the booking.
We will always try to fly you on the day of your choice, but we can only fly in the right wind conditions and when it is safe. If we need to postpone the flight due to adverse weather conditions, we will advise you of this as soon as possible and ask you to choose another date to complete the flight at no extra cost.
Points of contact:
Approximately 2 weeks before your flight, we will contact you by email to remind you that you have a tandem experience booked and to ask you to confirm that you can still attend the planned session.
A few days prior to the flight, we will let you know the planned flying site, its location, the time to arrive, and exactly where to meet a member of the team. We will include important information about the site and information on how to get there. We will ask you to confirm what time you will be setting off to get to the flying site so that we can advise you of any changes should the weather not be as expected.
The night before the flight, we will do further weather checks and confirm via SMS text that everything is going ahead as planned.
On the day of the flight, we will SMS text you before you depart to confirm that our final weather checks have been completed and that we will be going ahead.
If at any point during the above process you need more information, we are always contactable and here to help. Just contact us through the website or give us a call, and we will be there to help you have the best possible experience.